Welcome to AnuSpa Soap

FAQ

1. What is the delivery charge for your products ?

A - On order value above Rs.799, we offer Free Home Delivery anywhere in India. For order value below Rs.799/- there is a nominal courier fee of Rs.80/-

 2. How will you be delivering the products on Cash on Delivery basis ?

A - We will send our delivery boy at your residence.

 3. Do you accept international orders.

A - Yes we take international orders too. You need to select the currency as USD when you are adding products to your shopping cart and make the payment using your regular credit card / debit card. Once we get the order, we will weigh it and inform you the delivery charges for your country . Those charges will be extra on actuals. We will guide you on how you can pay the same through our website and we will despatch your order.

 4. How much time will you take to deliver ?

A - 5 days within Mumbai and 7 days out of Mumbai. Due to festive Rush.

 5. What  is the benefit of subscribing to Newsletters ?

A – By subscribing to our newsletter, you will be the first one to know about new launches, special promotions, sample sales, and other exciting events at AnuSpa.

 6. What is the security of online shopping?

A – Your online transaction on AnuSpa is secure with the highest levels of transaction security currently available on the Internet. AnuSpa uses 128-bit encryption technology verified by Verisign&Hackersafe.   to protect your card information while securely transmitting it to the respective banks for payment processing

 7 - What is the return policy?

A-  In case you are not satisfied with any of our products, you can return it under the 30 Day Exchange Policy. We will refund you the MRP value of the product even if it is half used.

You need to courier it to our office and then fill in the small form in the Money Back Guarantee link on our website. We will refund your money within one week of receiving it. Return the product to

AnuSpa Premium Herbal Soaps

E-211, Tower no.3, 2nd Floor, International Infotech Park,

Inside VashiRlwyStn.,Vashi , Navi Mumbai, India - 400703

Ph: 91 - 22 - 41196000  / 919222 220297

  8 - What is the difference between AnuSpa & Anuved as both are herbal soaps?

 A - AnuSpa is our range of Beauty soaps where each and every variant is enriched with Indian herbs that provide you a certain skin benefit. These herbs have been a part of the Indian skin recipes over ages and proven themselves time and again.

Anuved is our range of bhakti soap. The importance of pavitrasnan has been beautifully explained in our vedas. We have been inspired by this same concept and have developed the Anuved range. Here, each soap is enriched with Gangajal and motley of unique herbal ingredients so that you can enjoy a purifying bath every morning and have a positive start for your day.

 9. Can we get our order gift wrapped ? Is it charged ?

A – Yes, you can get your order gift wrapped at no extra charge.

 10.  What if we don’t get the desired variant in the nearby retail outlets?

A - Please call us immediately at 9222 220297 and we will ensure the stocks are replenished

 11.  How can we post our comments / feedback about the product on your site?

A - Please go to the link  http://anuspasoap.com/beta/index.php/contacts

 12.   Why is the Fresh Flower range of products higher price than the other ranges?

A - Fresh Flower range of products are made with pure essential oils. Essential oils are highly priced simply because the essential oil is very difficult to extract from the plant. It can take a lot of plant material to extract the smallest amount of essential oil, meaning that production costs are high and lengthy. The benefit of using pure essential oils is that they have proven aromatherapy qualities.

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